HOW LONG ARE YOUR CONTRACTS?
Our plans are yearly. We make it simple to start — and stop — your service at any time. You pay the initial setting up costs and the first month hosting in advance - and then the monthly costs there after.
WHAT IF I DECIDE TO MOVE?
We will work with you to ensure the transition is simple and timely - your data and content is yours.
CAN I GET HELP?
Yes, by email or phone. 99% of all our emails and phone calls are replied to within the hour
HOW LONG WILL IT TAKE TO BUILD?
Depending on you, your content and your commitment - we anticipate that we will be able to turn around your site with 5 - 10 working days. Content is absolutely vital - and this is something that we find that customers will need a hand with.
HOW IS MY WEBSITE DESIGNED?
We work very closely with Squarespace and their robust technology. Over the past two years we have used a variety of options - but these guys are the best!
DO I NEED ANOTHER WEB HOST?
No. All our plans include our fully-managed cloud hosting, ensuring your website remains available at all times.
HOW DO I ACCEPT PAYMENTS WITH YOUR COMMERCE?
Our system is tightly integrated with Stripe for accepting payments directly to your bank account. You can sign up for an account with Stripe in minutes and begin accepting payments immediately. More information is available at www.stripe.com.
CAN I SWITCH PLANS?
Yes, at any time, in your website manager. When upgrading or downgrading your website plan, you will receive either a pro-rated charge or refund, depending on the cost of your new plan.
WHAT IS MEANT BY UNLIMITED?
Certain packages do not have resource limits for normal usage. As per our Terms of Service, sites cannot exist for the sole purpose of file sharing.
DO YOU OFFER EMAIL ACCOUNTS?
While Incredible Business Websites does not provide email accounts, you can easily link your domain to Google Apps and get email.
WHY IS COST IMPORTANT?
Getting your digital proposition right is important - we believe we have the most cost effective, easy and robust solution for nearly every small to medium sized business. Investing in our system will take the headache away from you and you will know that you have a fit for any device solution that your business will shine from.
WHY CHOOSE US?
We have worked in digital for the past 20 years, we have masses of experience in brand and the digital space. We have the passion - and we want to win at everything that we do.